Snagg

Support

Stuck on something? Check the answers below, or email us.

Email us

support@snagg.co.ke

If you can, include your phone model, Android version and the version of Snagg you’re using.

Frequently asked questions

Do I need an account?

No. Snagg has no accounts or sign-up. Install it and start saving.

Where do my downloads go?

Straight to your phone’s gallery, so you can find them in your usual photos or gallery app. They’re also listed in Snagg’s download history.

Does Snagg send my links anywhere?

No. Links are processed on your device and are never sent to our servers. Read the privacy policy for the details.

A link won’t download. What can I do?

Check that the link opens publicly in your browser without signing in. Private or protected content can’t be saved. If a public link still fails, email us and include the link so we can take a look.

Which APK should I download?

Choose arm64-v8a. It’s correct for nearly all modern phones. See the download page for install steps.

Android won’t let me install the APK.

Android blocks apps from outside Google Play by default. When prompted, open Settings and turn on “Install unknown apps” for the browser you downloaded the APK with, then go back and tap Install.

Can I download anything I find?

Only media you own, have permission to download, or that its creator has made available for download. See the responsible-use policy.